AVC integrate Call Centre tools into their business solutions with call recording intelligence, which helps businesses deploy Action Points when particular words or tones are automatically identified.

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In a climate which continues to test the best systems, AVC are now working closely with PALLADION and their award winning Acme Packet Software to continue improving our quality of service.

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AVC One have aligned incentives – BroadSoft succeeds when our service providers succeed. With that core principle in mind, AVCOne continues to design recommended “Market Offers” that our service providers and customers can take to market. Our hope is that by giving our service providers “ready to launch” market offers we can speed time to market by helping our service providers with recommended packaging, positioning, market segmentation, and implementation guidance.

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